A weekend winter storm resulted in operational changes to the university on Monday, Jan. 26. Those changes and any others as a result of the storm have been, and will be, communicated through daily afternoon email updates and published through a Today at ������Ƶ story about the storm.

Campus Safety

As a reminder, there are several 24/7 services that remain available throughout the break, no matter the weather:

• Campus Safety & Police can be reached at 336-278-5555. They can also assist with connections to the Student Life on-call administrators.
• On-call crisis counselors are available at 336-278-2222.
• SAFEline is available at 336-278-3333 for confidential support with identity-based bias, sexual violence, or interpersonal violence – they can also be a confidential resource to access on-call violence responders.
• TimelyCare, a free virtual medical and mental health service, is available 24/7 throughout the break from anywhere in the United States.

Residence Halls and University Apartments (UPDATED 1/26/26 at 2:30 p.m.)

• Residence halls and university apartments do not close during fake break.
• Neighborhood offices are closed Monday, January 26, but will be open Tuesday, January 27, from 10 a.m. – 5 p.m., and Wednesday, January 28, from 8 a.m. – 5 p.m. Please use your respective neighborhood on-call phone number for any needs after hours.
• The Central Residence Life Office will be answering calls Monday, January 26, until 5 p.m. (336-278-7300). They will be open Tuesday, January 27, from 10 a.m. – 5 p.m. and Wednesday, January 28, from 8 a.m. – 5 p.m.
• Any early arrivals in residential areas due to weather impacts should be sent to Residence Life at residencelife@elon.edu as soon as possible for case-by-case evaluation.
• Check-in for new spring semester students participating in New Student Orientation is still scheduled for Tuesday, January 27, from 10 a.m.– 2 p.m. at the neighborhood area offices.
• Check-in for returning students moving in for the first-time for spring semester is scheduled for Wednesday, January 28, from 10 a.m.– 5 p.m. at the neighborhood area offices.

Parking & Transportation (UPDATED 1/16/26 at 2:30 p.m.)

• The ������Ƶ Express will resume service Wednesday, January 28, from 2-7 p.m. with a modified route from the Gateway (First-Year) Parking Lot to the Inman Bus Stop.
• All routes will resume regular schedules beginning Thursday, January 29.
• E-Rides will begin service on Wednesday, January 28, from 7 p.m. – 2 a.m.
• ������Ƶ Express schedules and routes and E-Ride Services are available online here.

Campus Services (UPDATED 1/26/26 at 2:30 p.m.)

The information below outlines the planned operating hours of campus services during the break. There may be some adjustments based on weather conditions and staffing, which will be communicated in daily weather updates.

Belk Library

Belk Library will be open:

• Wednesday and Thursday, January 28-29:  8 a.m. – 9 p.m.
• Friday, January 30:  8 a.m. – 5 p.m.
• Saturday, January 31:  9 a.m. – 5 p.m.
• Sunday, February 1:  10 a.m. – overnight (regular spring hours begin)
• Visit the  for information about library hours for non-Phoenix cardholders.
• Even if you are unable to visit the library in person,

Campus Recreation

• Koury Athletic Center: Monday-Wednesday, January 26-28, 11 a.m – 2 p.m.
• PARC Fitness Center: Daily 4 a.m. to Midnight
• Beck Pool, PARC Gym, Driving Range, and South Gym: Closed
• Regular hours will begin Thursday, January 29.

Counseling Services

• Closed Monday and Tuesday, January 26 and 27.
• Wednesday, January 28, 8 a.m. – 5 p.m. by appointment.
• The Crisis Counselor-on-Call remains available 24/7 by calling 336-278-2222. Call 9-1-1 for any psychological emergency that is life-threatening or involves imminent danger to self or others.
• Visit the for hours and appointment times, links to online resources, and emergency and crisis resources.
• are available to all ������Ƶ students 24/7, from anywhere in the United States. Visit the ������Ƶ TimelyCare website and log-in with your ������Ƶ e-mail address or create an account.

Dining Services

• Spring meal plans take effect Wednesday, January 28. In the meantime, ������Ƶ Dining is proud to partner with the university to provide meals to students who are remaining on campus during the break. Please bring your Phoenix Card to swipe in.
• ������Ƶ Dining has special hours for exam day and fake break. Daily menus and hours for on-campus dining locations are always available on the

Mail Services

• Monday, January 26: Closed
• Tuesday, January 27: 10 a.m. – 5 p.m.; afternoon campus mail delivery routes will not run
• Wednesday, January 28: 8:30 a.m. – 5 p.m.
• Visit the Mail Services website for updated hours and operations.

Moseley Center

• Monday, January 26: 7 a.m. – 10 p.m.
• Tuesday-Wednesday, January 27-28: 8 a.m. – 10 p.m.
• Regular hours will resume on Thursday, January 29.
• Visit the Moseley Center website here for information about adjusted hours.

Student Health Services

• Monday, January 26: Closed
• Tuesday and Wednesday, January 27 and 28: 10 a.m. – 3 p.m. by appointment.
• Visit the Student Health Services website for information on hours, appointment times, and off-campus resources.
• TimelyCare on-demand medical and mental health support services are available to all ������Ƶ students 24/7, from anywhere in the United States. Visit the and log in with your ������Ƶ e-mail address or create an account.

“Growing up, my mom would state things like ‘anything you need for healing can be found in the woods’ or share things like the importance of storytelling about family traditions and culture,” said Hill. “But truly, people in our community were just coming to know their Native American heritage, and that’s what’s so special about the Occaneechi Band of the Saponi Nation.”

Research on nearby graveyards began in the 1980s and continued through the 1990s, leading to the discovery of the Occaneechi’s deep continuous history living on and using the land in the Piedmont of North Carolina into the Virginias. This work resulted in tribal recognition by the state of North Carolina in 2002.

“It’s so important for any person to know who and where they came from,” Hill said. She shared that the Occaneechi were largely wiped out by Europeans in the 1600s and is now the smallest of the officially state-recognized tribes with 1100+ members, according to the North Carolina Department of Administration.

“We were already so well interconnected as a community,” said Hill. “It’s just so important for my family and community to share that connected understanding of who we are and where we come from.”

Hill currently serves as the university’s student health insurance and immunization compliance project manager, located in the Ellington Center for Health & Wellness. She said that her upbringing taught her the value of respectfulness and shaped her into being a connector and nurturer, values she brings to work every day.

Because of this background, Hill believes it is the role of every employee at ������Ƶ to make the best experience possible for ������Ƶ parents and students. She said she strives to leave every place she goes better than she found it, whether at work or within the tribal council.

“If student workers leave their experience doing things better than I can, that means I did my job,” said Hill.

Similarly, she wants to see the Occaneechi Band of the Saponi Nation thrive and will do anything in her power to realize this vision. At age 55, she pursued a degree in American history to deepen her understanding of Western expansion and the many successes of other tribes in the United States.

She also serves as the acting secretary of the Tribal Council and is self-taught in skills needed to manage the OBSN website and web store.

“The OBSN tribe is small but progressive,” said Hill. “There may be just a handful of people doing things, but they certainly do it to their best ability and with the best intentions.”

Hill said that playing a role in any capacity to acknowledge the tribe is important and matters. Hill expressed gratitude for ������Ƶ that, years ago, hosted a conference for the major tribes of North Carolina. She said that the historical marker placed outside of Schar Hall, as well as the university’s land acknowledgment of the first peoples of Alamance County, is important.

“The people native to this area respect the land and the earth so much. To be acknowledged as the first people here just means everything.”

-Tammy Hill

For those interested in learning more about the OBSN, Hill recommends a few activities:

• Learn the history and culture on the .
• Explore and learn the history of .
• Visit the Occaneechi Tribal Center located at 4902 Dailey Store Road, Burlington, NC 27217.
• ·�ճ�� is held annually the second weekend of October.

������Ƶ honors Native American Heritage Month

As part of Native American Heritage Month, ������Ƶ is sharing stories that honor the histories, cultures and contributions of Native and Indigenous peoples in the university community. This month recognizes the enduring strength, traditions and knowledge of Indigenous communities, while highlighting the ways these legacies continue to shape and enrich our shared experience. It is a time to celebrate Native and Indigenous heritage, but also an invitation for all members of the university community to learn, reflect and engage in meaningful ways that honor these vibrant cultures and their lasting impact.

As a reminder, there are several 24/7 services that remain available throughout this time:

• Campus Safety & Police can be reached at 336-278-5555. They can also assist with connections to the Student Life on-call administrators.
• Crisis Counselors are available at 336-278-2222 for urgent mental health needs.
• SAFEline is available at 336-278-3333 for confidential support with identity-based bias, sexual violence, or interpersonal violence – they can also be a confidential resource to access on-call violence responders.
• TimelyCare free virtual medical and mental health service, is available 24/7 throughout the break from anywhere in the United States.

Below are the hours of student services operations during the break. Please note that university offices will be closed on Thursday and Friday, Nov. 27 and 28, for the Thanksgiving holiday.

Parking & Security

• If you are leaving your vehicle on campus during Thanksgiving Break, please be aware that several events may affect where you park for the week.
  • Students must move vehicles from Global, Schar Center, Ingold, Koury, Inman ������Ƶ and Barnes lots before 6 a.m. Saturday, November 22, for the home football game. Vehicles left in those lots after that time will be towed.
  • Park in approved alternate lots before returning to permitted spaces by 7 a.m. Monday, Dec. 1.
  • A separate email will be sent on Thursday morning regarding game day parking during Thanksgiving Break.
• Please make sure your vehicle is locked and you take any valuables with you.
• Regardless of whether you live on or off campus, make sure you unplug all appliances, move expensive items away from windows, remove spare keys from outside your residence and lock your doors.

Residence Life

• Residence Halls close on Saturday, Nov. 22 at 10 a.m. and will reopen on Sunday, Nov. 30 at 10 a.m. This applies to residence halls only. University apartments remain open and accessible throughout the break.
• Information about requests to stay late or return early can be found on the Break Housing page of the Residence Life website. If you will be in a residence hall anytime during the period the halls are closed, you must register in advance.
• Offices remain open during the break during regular weekday business hours, 8 a.m. – 5 p.m., except Thursday and Friday, Nov. 27-28, when university offices are closed.
• As a reminder, electric scooters/electric transportation devices CANNOT enter any campus buildings. This includes during breaks. Please ensure your electric transportation devices are securely locked outside on a bike rack prior to the break. Any electric transportation devices left inside campus housing/student rooms will be confiscated, and students will be charged a $50 fee.

Belk Library

• The Belk Library will operate on a during Thanksgiving Break:
  • Friday, Nov. 21: Closing at 5 p.m.
  • Saturday, Nov. 22: 9 a.m. – 5 p.m.
  • Sunday, Nov. 23: Noon – 6 p.m.
  • Monday – Wednesday, Nov. 24-26: 8 a.m. – 5 p.m.
  • Thursday – Saturday, Nov. 27-29: Closed
• Belk Library will reopen at 10 a.m., Sunday, Nov. 30, and resume .
• Visit the for information about library hours for Phoenix cardholders and community members.

Campus Bookstore

• The Barnes & Noble Store will be open for reduced hours during Thanksgiving Break:
  • Saturday, Nov. 22: Regular Hours
  • Sunday, Nov. 23: Closed
  • Monday – Wednesday, Nov. 24-26: 10 a.m. – 4 p.m.
  • Thursday and Friday, Nov. 27-28: Closed
  • Saturday, Nov. 29: 10 a.m. – 6 p.m.
  • Sunday, Nov. 30: Closed
• Visit the for information about hours or online shopping.

Campus Recreation

• Recreation facilities will have modified hours during Thanksgiving Break.
• In addition, PARC Fitness Center will remain open daily, 4 a.m. – midnight, throughout the break.
• Koury Athletic Center will be open until 5 p.m. on Friday, November 21. The facility will also be open Monday and Tuesday, November 24-25, from 11 a.m. to 2 p.m.
• Koury Athletic Center will reopen on Monday, Dec. 1, at 6 a.m., and all facilities will resume their regular schedule of operations at that time.
• Visit the Campus Recreation website for detailed information about facilities and programs.

Counseling Services

• Counseling Services will be closed Thursday, Nov. 27, and Friday, Nov. 28. Regular operating hours will resume on Monday, December 1
• TimelyCare’s free virtual medical and mental health service is available 24/7 throughout the break from anywhere in the United States.
• The crisis counselor on-call also remains available 24/7 by calling 336-278-2222.
• If a student is experiencing a psychological emergency that is life-threatening or involves imminent danger (risk of harm to self or others at any time), call 9-1-1 for immediate assistance.

������Ƶ Dining

• All dining locations will have modified hours right before and after Thanksgiving Break.
  • Dining locations will begin to have adjusted hours beginning on Friday, Nov. 22.
  • Most locations will be closed for the entire week, with the exception of Monday to Wednesday, when Biscuitville will have limited hours.
• Dining locations begin re-opening on Sunday, Nov. 30.
• The menu-hours page on the ������Ƶ Dining website always has the latest information on dining location .

Moseley Center

• The Moseley Center will operate on a reduced schedule during Thanksgiving Break:
  • Friday, Nov. 21: 7 a.m. – 8 p.m.
  • Saturday, Nov. 22: 7 a.m. – 2 p.m.
  • Sunday, Nov. 23: Closed
  • Monday, Nov. 24 – Wednesday, Nov. 26: 8 a.m. – 5 p.m.
  • Thursday, Nov. 27 – Saturday, Nov. 29: Closed
• Moseley Center will reopen on Sunday, Nov. 30, and resume regular operating hours.
• Visit the Moseley Center website for the schedule and information for airport shuttles. Most shuttle spaces were filled by the deadline, but you can contact the Moseley Information Desk at 336-278-7215 to inquire whether there is still space available for a particular shuttle time.

Mail Services

• Mail Services will operate on a reduced schedule during the Thanksgiving Break:
  • Saturday, Nov. 22 and Sunday, Nov. 23: Closed
  • Monday, Nov. 24 and Tuesday, Nov. 25: 8:30 a.m. – 5 p.m.
  • Wednesday, Nov. 26: 8:30 a.m. – 4 p.m.
  • Thursday, Nov. 27 – Sunday, Nov. 30: Closed
• Mail Services will reopen on Monday, Dec. 1 and will resume regular operating hours.
• Visit the Mail Services website for updated hours and operations.

Student Health Services

• Student Health Services will be closed Saturday, Nov. 22, through Sunday, November 30. Regular operating hours will resume on Monday, Dec. 1.
• Students may be seen by a provider at the Faculty/Staff Health and Wellness Clinic in Ellington Center during the Thanksgiving Break. Students should call (336) 278-5569 to schedule an appointment. There is no out-of-pocket cost to the student for the office visit.
  • Monday, Nov. 24: 7:30 a.m. – 4 p.m.
  • Tuesday, Nov. 25: 7:30 a.m. – 4 p.m.
  • Wednesday, Nov. 26: 7:30 a.m. – noon
• TimelyCare medical telehealth service is available 24/7 throughout the break. For information on how to access the service, visit the Student Health Services appointments webpage.
• Visit the Student Health Services website for additional information about after-hours care and resources in the community.

Transportation and ������Ƶ Express

• Transportation and ������Ƶ Express will end service on Friday, Nov. 21, at 5 p.m.
• On Monday, Dec. 1, all transportation services resume regular schedules at 7 a.m.
• Visit the ������Ƶ Transportation website for the latest news, updates, after-hours resources, and real-time route tracking.

Dr. Terry Le, previously a physician with the Concentra Urgent Care and Occupational Medicine and floating physician with Novant Family Practice, formally joined the university community on May 1, 2025.

The university physician and medical director serves in partnership between ������Ƶ and Cone Health-Alamance Regional Medical Center.

In her role, Le provides evaluation and treatment of acute illness, injections, splinting, injuries, preventive care, physical exams and gynecological services for students, faculty and staff. She manages a Student Health Services and Faculty/Staff Health & Wellness Clinic team consisting of five advanced practice providers, one registered nurse, five certified medical assistants, and five support staff.

“I am so excited to be a part of ������Ƶ’s commitment to nurturing its campus community in its wellness journey,” Le said. “I look forward to caring for the students and campus staff so that we can all thrive and be empowered for life.”

Just like curiosity and learning, wellness is a lifelong process. Wellness is about creating consistent healthy habits for your physical, mental, and social well-being.

Dr. Terry Le, ������Ƶ physician and medical director

Le previously provided family medicine coverage for Winston-Salem, North Carolina and its surrounding communities as part of Novant Family Practice and Concentra Urgent Care and Occupational Medicine. Her work also involved urgent care and occupational health services for local and global private and government businesses.

Prior to joining Novant and Concentra, Le served as a physician with Eagle Family Medicine, providing outpatient family medicine serves for the Oak Ridge community. She has also worked in urgent medicine and family care within Cone Health and VOHRA Wound Physicians, assessing wounds and providing wound care management.

Le earned a Bachelor of Arts from the University of California at Berkeley and a Doctor of Osteopathic Medicine from Touro University College of Osteopathic Medicine. She completed her residency in family medicine at Virginia Commonwealth University (VCU)-Chesterfield.

Le earned several honors during her medical training that recognize a commitment to wellness, including the Dr. Robert Smith Award for compassionate patient care and the “Hardest Working Woman in Show Business” Award during residency. She also received a scholarship from the American Pain Society and has presented internationally on public health issues, including her research on the assessment of families at risk in rural Tanzania.

Le succeeds longtime physician Dr. Ginette Archinal, who retired in 2024 from ������Ƶ.

About ������Ƶ

������Ƶ is a nationally recognized leader in engaged, experiential learning that prepares graduates to be creative, resilient, ambitious and ethical citizens of our global culture. At ������Ƶ, more than 7,000 students learn through hands-on experiences and close working relationships with faculty and staff. More than 70 undergraduate majors are complemented by professional and graduate programs in law, business administration, business analytics, accounting, education, higher education, physician assistant studies and physical therapy.

About Cone Health

is a not-for-profit health care network serving residents of Alamance, Forsyth, Guilford, Randolph, Rockingham and surrounding counties in North Carolina. Its brand promise – We Are Right Here With You – is shared by more than 13,000 employees, 1,650 physicians on medical staff and 1,000 volunteers. Cone Health is part of Risant Health, a nonprofit organization created by Kaiser Foundation Hospitals, dedicated to improving the health of millions of people by bringing together like-minded organizations to increase access to value-based care and coverage and raise the bar for approaches that bring the best health outcomes.

• Campus Safety & Police can be reached at 336-278-5555. They can also assist with connections to the Student Life on-call administrators.
• On-call crisis counselors are available at 336-278-2222.
• SAFEline is available at 336-278-3333 for confidential support with identity-based bias, sexual violence, or interpersonal violence – they can also be a confidential resource to access on-call violence responders.
• TimelyCare free virtual medical and mental health service is available 24/7 throughout the break from anywhere in the United States.

University offices are closed Monday, Dec. 22 through Monday, Dec. 30, and Thursday, January 1, 2025.

Residence halls and university apartments

• Residence halls (not apartments) close at 10 a.m. on Saturday, Dec. 14.
• Student staff will conduct modified health and safety checks to ensure the safety of the halls during this extended break period.
• Students in university apartments who are not returning for winter and spring terms must move out by 10 a.m. on Sunday, Dec. 15.
• Information about requests to stay late or return early can be found on the Break Housing page on the Residence Life website.
• Offices remain open during the break during regular weekday business hours, 8 a.m. – 5 p.m., except when university offices are closed.

Secure your residence

Whether you live on-campus or off-campus, make sure you secure your room, apartment or house. Other important steps to take before you leave:

• Make sure all doors and windows are shut and locked
• Unplug all appliances
• Hide or relocate valuables and move expensive items away from windows
• Secure any non-perishable food in airtight containers or cabinets; discard any perishable food from your refrigerator
• Empty all trash; if you live off campus, secure your trash and recycling containers
• Check all water faucets to make sure they are completely off
• Set your thermostat to 50-55 degrees
• If you have a hidden spare key outside of your off-campus residence, make sure you remove it.

For students in off-campus housing, please remember that your water bill will be due on Dec. 21  and Jan. 21, 2025. Pay online to avoid late charges or having services turned off while you are away.

Students residing in off-campus residences may request a Vacation Home Check, a service provided by the Town of ������Ƶ Police – .

Parking

If you plan to leave your vehicle on campus during Winter Break, you may leave it in your permitted lot or park it in the Innovation Quad lot, Historic Neighborhood lot, or Colonnades. Make sure your vehicle is locked and take any valuables with you.

Campus Services

Several campus services will be closed or have limited hours until the beginning of Winter Term on Friday, Jan. 3, 2025:

Belk Library

• The library will close at 5 p.m. on Friday, Dec. 13 and will operate on a reduced schedule until Winter Term hours begin on Friday, Jan. 3, 2025.
• The library will be open for Phoenix cardholders and community members 8 a.m. – 5 p.m. Monday, Dec. 16 through Friday, Dec. 20.
• Belk Library will be closed Saturday, Dec. 21 through Sunday, Dec. 29 and Wednesday, Jan. 1, 2025.
• Visit the for information about library hours for Phoenix cardholders.

Campus Transportation

• All ������Ƶ Express routes will stop service at the end of shifts on Friday, December 13.
• The ������Ƶ Express will resume its schedule on Friday, Jan. 3, 2025.
• The ������Ƶ Express schedules and routes are available online.

Campus Recreation and Wellness

• Operating hours for the Koury Athletic Center during Winter Break are the following:
  • Sunday, Dec. 8: Noon – 8 p.m.
  • Monday, Dec. 9 – Thursday, Dec. 12: 6 a.m. – 8 p.m.
  • Friday, Dec.13: 6 a.m. – 2 p.m.
  • Monday, Dec. 16 – Friday, Dec. 20: 11 a.m. – 2 p.m.
  • Thursday, Jan. 2, 2025: Noon – 9 p.m.
• Operating hours for Beck Pool during winter break are the following:
  • Monday, Dec. 9 – Thursday, Dec. 12: 12:15 – 1:30 p.m.
• Operating hours for the Driving Range during winter break are the following:
  • Sunday, Dec. 8: 9 a.m. – 6 p.m.
• Operating hours for the PARC Fitness Center during winter break are the following:
  • Open daily: 6 a.m. – Midnight
• The ELOA Office, Mind Body Connection Suite, PARC Gym and South Gym: Closed
• All dates not listed above are considered closed. Regular hours resume on Friday, Jan. 3, 2025. Visit the and click on ‘Hours of Operation’ for more information.

Counseling Services

• Counseling Services will be closed for appointments on Monday, Dec. 23 through Wednesday, Jan. 1, 2025.
• Regular operating hours will resume Thursday, Jan. 2, 2025.
• TimelyCare free virtual medical and mental health service is available 24/7 throughout the break from anywhere in the United States.
• A Crisis Counselor is available 24/7 by calling 336-278-2222. If a student is experiencing a psychological emergency that is life-threatening or involves imminent danger (risk of harm to self or others at any time), call 9-1-1 for immediate assistance.

Campus Bookstore (Barnes & Noble at ������Ƶ)

• Hours for Exam Week and Winter Break:
  • Friday, Dec. 6 – Sunday, Dec. 22: Normal Hours
  • Monday, Dec. 23: 9 a.m. – 5 p.m.
  • Tuesday, Dec. 24 – Thursday, Dec. 26: Closed
  • Friday, Dec. 27: 9 a.m. – 3 p.m.
  • Saturday, Dec. 28 and Sunday, Dec. 29: Closed
  • Monday, Dec. 30 and Tuesday, Dec. 31: 9 a.m. – 3 p.m.
  • Wednesday, Jan. 1, 2025: Closed
  • Thursday, Jan. 2, 2025: 9 am. – 6 p.m.
  • Friday, Jan. 3, 2025: 9 a.m. – 5 p.m.
  • Saturday, Jan. 4, 2025: 10 a.m. – 4 p.m.
  • Regular hours will resume on Jan. 6, 2025.
• Visit the for information about hours or online shopping.

Dining Services

• A list of adjusted locations and hours for Exam Week and Winter Break is located . Hours will vary during the weeks.
• Dining hours will resume meal plans and operations on Jan. 2, 2025.
• Menus and hours for dining locations across campus are always available .

Mail Services

• If you are ordering online, be sure to double-check the delivery address. Mail Services will have adjusted hours and will be closed at various points in the coming weeks. Please only ship items to campus if you are at ������Ƶ.
• Hours for Exam Week and Winter Break:
  • Friday, Dec. 6 – Friday, Dec. 13: Normal Hours
  • Saturday, Dec. 14 and Sunday, Dec. 15: Closed
  • Monday, Dec. 16 – Thursday, Dec. 19: 8:30 a.m. – 5 p.m.
  • Friday, Dec. 20: 8:30 a.m. – 4 p.m.
  • Saturday, Dec. 21 – Sunday, Dec. 29: Closed
  • Monday, Dec. 30: 8:30 a.m. – 5 p.m.
  • Tuesday, Dec. 31: 8:30 a.m. – 4 p.m.
  • Wednesday, Jan. 1, 2025: Closed
• Normal hours resume Jan. 2, 2025.
• Shipping carriers will hold items while Mail Services is closed.
• Visit the Mail Services website for updated hours and operations.

Moseley Center

• Moseley Center will have adjusted hours from Friday, Dec. 13 to Thursday, Jan. 2, 2025.
  • Friday, Dec. 13: 7 a.m. – 5 p.m.
  • Saturday, Dec.14 and Sunday, Dec. 15: Closed
  • Monday, Dec. 16 – Friday, Dec. 20: 8 a.m. – 5 p.m.
  • Saturday, Dec. 21 – Sunday, Dec. 29: Closed
  • Monday, Dec. 30 and Tuesday, Dec. 31: 8 a.m. – 5 p.m.
  • Wednesday, Jan. 1, 2025: Closed
  • Thursday, Jan. 2, 2025: 8 a.m. – midnight
  • Normal hours resume on Friday, January 3, 2025
• Visit the Moseley Center website for information about adjusted hours.

Student Health Services

• Students experiencing a medical emergency should call 9-1-1 for immediate assistance.
• Student Health Services will be closed to patients from Saturday, Dec. 14 through Thursday, Jan. 2, 2025.
• TimelyCare medical telehealth service is available 24/7 throughout the break. For information about how to access the service, visit the TimelyCare page of the Student Health Services website.
• Administrative staff will be available by phone at 336-278-7230 for questions on Monday, Dec. 16 through Friday, Dec. 20, 8 a.m. – noon. Adjusted operating hours will be observed on Monday, Dec. 9, through Friday, Dec. 13. Please call the office for specific hours or visit the Student Health Website Appointment page.
• Regular operating hours will resume on Friday, Jan. 3, 2025. Visit the Student Health Services website for information on hours and appointment times.

Throughout the break, there are several 24/7 services available:

• Campus Safety & Police can be reached at 336-278-5555. They can also assist with connections to the Student Life on-call administrators.
• Crisis Counselors are available at 336-278-2222 for urgent mental health needs.
• SAFEline is available at 336-278-3333 for confidential support with identity-based bias, sexual violence, or interpersonal violence – they can also be a confidential resource to access on-call violence responders.
• TimelyCare free virtual medical and mental health service is available 24/7 throughout the break from anywhere in the United States.

University offices will be closed on Thursday, Nov. 27 and Friday, Nov. 28, for the Thanksgiving Holiday.

Residence Life

• Residence Halls close on Saturday, Nov. 23 at 10 a.m. and will reopen on Sunday, Dec. 1 at 10 a.m. This applies to residence halls only. University apartments remain open and accessible throughout the break.
• Information about requests to stay late or return early can be found on the Break Housing page of the Residence Life website.
• Offices remain open during the break during regular weekday business hours, 8 a.m. – 5 p.m. except Thursday, Nov. 21 and Friday, Nov. 22 when University offices are closed.

Parking & Security

• If you are leaving your vehicle on campus during Thanksgiving Break, please leave your vehicle in your respective lot based on your permit.  Please make sure your vehicle is locked and you take any valuables with you.
• Whether you live on or off campus, make sure you unplug all appliances, move expensive items away from the windows, remove spare keys from outside your residence and lock your doors.

Belk Library

• The Belk Library will close at 5 p.m. on Friday, Nov. 22 and will operate on a reduced schedule during Thanksgiving Break:
  • Saturday, Nov. 23 and Sunday, Nov.  24: 9 a.m. – 5 p.m.
  • Monday, Nov. 25 – Wednesday, Nov. 27: 8 a.m. – 5 p.m.
  • Closed Thursday, Nov. 28 – Saturday, Nov. 30.
  • Belk Library will resume at 10 a.m. on Sunday, December 1.
• Visit the for information about library hours for Phoenix cardholders and community members.

Campus Recreation and Wellness

• Recreation and Wellness facilities will have modified hours during Thanksgiving Break.
• PARC will be open daily from 6 a.m. – midnight
• Koury Athletic Center will have the following hours:
  • Friday, Nov. 22 from 6 a.m. – 5 p.m.
  • Closed Saturday, Nov. 23 – Sunday, Nov. 24
  • Open Monday, Nov. 25 – Tuesday, Nov. 26, 11 a.m. – 2 p.m.
  • Closed Wednesday, Nov. 27 – Sunday, Dec. 1
• Visit the Campus Recreation and Wellness website for detailed information about facilities and programs.

Counseling Services

• Counseling Services will be closed for appointments from Wednesday, Nov. 27, through Friday, Nov. 29.
• Regular operating hours will resume on Monday, Dec. 2.
• TimelyCare free virtual medical and mental health service is available 24/7 throughout the break from anywhere in the United States.
• The on-call crisis counselor also remains available 24/7 by calling 336-278-2222.
• If a student is experiencing a psychological emergency that is life-threatening or involves imminent danger (risk of harm to self or others at any time), call 9-1-1 for immediate assistance.

Campus Bookstore

• The Barnes & Noble Store will be open for reduced hours during Thanksgiving Break:
  • Friday, Nov. 23: 10 a.m. – 4:00 p.m.
  • Sunday, Nov. 24: Closed
  • Monday, Nov. 25 – Wednesday, Nov. 27: 9 a.m. – 5 p.m.
  • Wednesday, Nov. 28 – Sunday, Dec. 1: Closed
• Visit the for information about hours or online shopping.

������Ƶ Dining

• All dining locations will have .
  • Dining locations will begin to have adjusted hours beginning on Friday, Nov. 22.
  • Most locations will be closed for the entire week with the exception of Monday to Wednesday, when Biscuitville will have limited hours.
  • Dining locations begin re-opening on Sunday, Dec. 1.
• The menu-hours page of the ������Ƶ Dining website always has the latest updated information about .

Moseley Center

• The Moseley Center will operate on a reduced schedule during Thanksgiving Break:
  • Friday, Nov. 22: 7 a.m. – 8 p.m.
  • Saturday, Nov. 23: 7 a.m. – 1 p.m.
  • Sunday, Nov. 24: Closed
  • Monday, Nov. 25 – Wednesday, Nov. 27: 8 a.m. – 5 p.m.
  • Thursday, Nov. 28 – Saturday, Nov. 30: Closed
  • Sunday, Dec. 1: 11 a.m. – Midnight
• Visit the Moseley Center website for the schedule and information for airport shuttles. Most shuttle spaces were filled by the Nov. 10 deadline, but you can contact the Moseley Information Desk at 336-278-7215 to inquire whether there is still space available for a particular shuttle time.

Mail Services

• Mail Services will operate on a reduced schedule during the Thanksgiving Break:
  • Saturday, Nov. 23 and Sunday, Nov. 24: Closed
  • Monday, Nov. 25 and Tuesday, Nov. 26: 8:30 a.m. – 5 p.m.
  • Wednesday, Nov. 27: 8:30 a.m. – 4 p.m.
  • Thursday, Nov. 28 – Sunday, Dec. 1: Closed
  • Mail Services will reopen on Monday, Dec. 2 and resume regular operating hours.
• Visit the Mail Services website for updated hours and operations.

Student Health Services

• Student Health Services will be closed Saturday, Nov. 23 through Sunday, Dec. 1.
• Regular operating hours will resume on Monday, Dec. 2.
  TimelyCare medical telehealth service is available 24/7 throughout the break. For information about how to access the service, visit the appointments page of the Student Health Services website.
• Visit the Student Health Services website for additional information about after-hours care and resources in the community.

Transportation and ������Ƶ Express

• Transportation and ������Ƶ Express will end service on Friday, Nov. 22, at 5 p.m.
• On Monday, Dec. 2, all transportation services resume regular schedules at 7 a.m.
• Visit the ������Ƶ Transportation website for the latest news, updates, after-hours resources, and real-time route tracking.

—

Dear Students, Faculty, and Staff,

You may be aware that the Centers for Disease Control and Prevention (CDC) recently , responding to the . Over the course of the past four years, ������Ƶ has maintained our commitment to remain adaptive and responsive as conditions evolve. The Infectious Disease Response Team has reviewed the CDC guidance and continues to work with local and state health officials to update university protocols as appropriate.

�����Dz�’s Campus Health Status & Alerts webpage has been updated to reflect a number of shifts in the university response to COVID-19:

• Under the new CDC guidance, extended isolation following a positive COVID-19 diagnosis is no longer required, however the University recommends following the CDC guidance that anyone who becomes sick with a respiratory virus, including COVID-19, remain at home until 24 hours after: 1) your symptoms are getting better overall; and 2) you have not had a fever and are not using fever-reducing medication. Read the for more about protecting yourself and others if you get sick.
• In keeping with the CDC’s recommendations, the university will not require an extended period isolation following a positive COVID-19 diagnosis.
• Continue recommended mitigation strategies to prevent the spread of viruses. Students, faculty and staff should follow measures to reduce the spread of respiratory viruses on campus. The university continues to encourage members of the university community to follow .
• Symptomatic testing for respiratory viruses will continue to be available on campus. Diagnostic testing for those with symptoms will continue to be available at Student Health Services and the Faculty/Staff Health & Wellness Clinic as part of regular appointments for those seeking evaluation for illness.
• Sick Leave and Continuity of Work/Instruction policies are available on the Human Resources website. Staff may access available sick leave as indicated in the Staff Manual and the continuity of work policies online. Since the CDC is no longer requiring isolation following a positive COVID-19 diagnosis, the application of these policies may be affected.

This information is available on the Campus Health Status & Alerts page of the HealthEU website. The site includes additional information about prevention strategies (masking, testing, vaccines), what to do if you feel sick, and absence policies.

������Ƶ will remain adaptive and responsive as conditions evolve. The university’s Infectious Disease Response Team meets regularly, monitoring campus conditions and working closely with local and state health officials to offer recommendations, as needed, to support the university community.

Thanks for your continued commitment to a healthy community for learning, living, and working!

—
Jon Dooley, Ph.D.
Vice President for Student Life

As the summer comes to a close, faculty and staff are preparing for students’ arrival to campus in just a few days. It is wonderful to have students back on campus and to experience the positive energy they bring!

The content below highlights important information about Student Health Services and TimelyCare.

Student Health Services

• ������Ƶ Student Health Services will continue to be offered in partnership with . The scope of services provided can be found on the . If students need specialist care or medical care beyond the scope of the services offered at ������Ƶ Student Health Services, the Student Health Services staff can make a referral. Additional information about the Cone Health system can be found on the website.
• Beginning this fall, Student Health Services will bill student insurance for all visits and services. Any residual costs for the office visit portion of the bill (co-pay, deductibles) are covered by the university. Students should bring their insurance card with them to each visit to Student Health Services. To find more information may be found on the.
• Any remaining costs associated with the services provided at Student Health Services (outside of the basic office visit) will be the responsibility of the student. Students will be able to access their insurance benefits for these services, but are responsible for all costs not covered by insurance. These costs will be billed to the primary subscriber for the student’s health insurance and can be viewed on the Student Health Services/Cone Health .
• All students are encouraged to create their Student Health Services MyChart before coming to campus. MyChart will allow students to manage their health care at Student Health Services and to provide enhanced access from any computer or mobile device. Students can schedule appointments, view provider notes and lab results, and communicate with their provider through their Student Health Services/Cone Health MyChart. Students can also designate others to have access to their MyChart.

TimelyCare

• Students will continue to have full access to services. ������Ƶ partners with TimelyCare to offer free virtual health and well-being services and programs for students. On-demand medical and mental health support is available 24/7 every day of the year-even during university breaks. TimelyCare gives students access to a licensed provider for their acute medical and mental health needs from anywhere in the United States. On-going care, specialists, and scheduled counseling support are available by scheduling an appointment; some providers are available to meet virtually with students in the evening and on weekends.
• We recommend that all students set up their TimelyCare account and download the TimelyCare app before coming to campus. If a student already has a TimelyCare account, they do not need to set up a new one – they are all set to continue using services. Instructions for setting up a TimelyCare account can be found .

Pharmacy/Medication Resources

• If a Student Health Services provider indicates that a student needs a prescription medication, they will review the student’s options for filling the prescription on campus or at the student’s preferred local pharmacy.
• If the TimelyCare provider indicates that a student needs a prescription, they will send it to a local pharmacy. A list of local pharmacy resources can be found . Note pharmacies that are on the transportation line. Some pharmacies will also deliver to campus through a delivery service (SHIPT, Instacart, private courier, etc.). We encourage them to set up an account at their preferred pharmacy before coming to campus.
• Fountain Market in Clohan Hall stocks basic over-the-counter medications and medical supplies for purchase. Students are encouraged to bring medical supplies (first aid kit, thermometer, etc.) and over-the-counter medications (fever reducer, stomach upset medications, pain relievers, allergy medications, etc.) with them when they come to campus.

As a reminder, the HealthEU website provides an array of resources to support students’ well-being across six well-being dimensions: community, emotional, financial, physical, purpose and social. If students or families have any questions, please feel free to reach out to the Office of the Dean of Students at deanofstudents@elon.edu or (336) 278-7200.

Sincere best wishes for a healthy academic year!

—

Jana Lynn Fields Patterson, Ph.D.

Associate Vice President for Student Life and Dean of Students

The university is launching a new health insurance plan available to full-time undergraduate and graduate students and is also introducing a new model for on-site student health services that will allow Student Health Services to directly bill insurance for services students now pay for out-of-pocket and offer other benefits. Taken together, these important changes will ensure that effective medical care remains at the forefront of our support for student health and wellness.

Launch of new student health insurance plan

������Ƶ has had a long-standing health insurance requirement for all full-time undergraduate, graduate, and law students. The university has partnered with Blue Cross Blue Shield of North Carolina to offer a student health insurance plan to assist students in meeting that requirement. Details on the plan can be found on the .

As they prepare for the fall semester, all returning students will either need to verify their existing health insurance coverage (for example, coverage through a parent/family member’s insurance plan) or enroll in the new student health insurance plan this spring. The new student plan will replace the existing required health insurance plan for international students, and will also be available as an elective plan for full-time students with existing plans that do not offer sufficient out-of-network coverage in North Carolina.

All returning students must complete their student health insurance verification or enroll in the new plan by Friday, March 17 – before registering for fall classes. Students should to either upload a waiver request with documentation of existing health insurance coverage or enroll in the new student health insurance plan.

• For returning students with existing health insurance: Visit the and follow the instructions on the “Waive” tab to upload your current health insurance information, including an image of your health insurance card.
• For returning students who do not currently have insurance: If you need insurance coverage in order to meet the university’s health insurance requirement, visit the and follow the instructions on the “Enroll” tab to enroll in the plan for the fall.
• For returning international students: If you are currently enrolled in the university-required international student health insurance plan, the new Student Blue plan from Blue Cross Blue Shield will replace that plan. Visit the and follow the instructions on the “Enroll” tab to enroll in the plan for the fall.
• For students who will be studying abroad in the fall: While traveling abroad you will be enrolled in an international health insurance plan, as described on the Global Education Center website. Although you are not required to demonstrate health insurance coverage in the United States at this time, if you have existing health insurance, you may consider visiting the and following the instructions on the “Waive” tab now, so you will have one less action step to take in the fall when trying to register for spring classes.
• For students who are graduating before fall semester or who will be part-time in the fall: No action is needed at this time. However, should your status for fall semester change from part-time to full- time, you will be expected to meet the university’s health insurance requirement.

New model for on-site student health services

The university has renewed its partnership with Cone Health as the provider for on-site Student Health Services in the Ellington Center.

Starting Aug. 1, the university will implement a new financial model to enhance services and ensure the university is able to provide the best possible medical care through standard office visits on campus.

Some key features of the change:

• When accessing Student Health Services for a routine office visit, there will continue to be no charge to students – they will present their insurance card and services will be billed through their insurance provider. Co-pays and deductibles for these services will be covered by the university through the Student Health Fee.
• Starting Aug. 1, Student Health Services will directly bill insurance for those services that students currently pay for out-of-pocket – such as lab expenses/tests, procedures, medications, and services of a specialist. Students will only be billed for co-pays or deductibles. The university anticipates increased access to psychiatric services and other specialists.
• Medical records will be maintained in MyChart, powered by Epic, starting Aug. 1, which will increase the portability of those records to at-home providers.
  The chart below provides information about how the changes to the financial model for Student Health Services will affect any charges or billing processes. These changes do not impact billing practices for off-campus providers.

These new changes with student health insurance and Student Health Services are happening in addition to the significant investment the university made last summer to expand virtual medical and mental health care through TimelyCare virtual services, which offer 24/7 access to on-demand or scheduled medical and mental health services, as well as health coaching and peer support.

Charges and Billing Process Chart

All of these enhancements are also offered with no change to the Student Health Fee, which has remained $215 per year since Fall 2020.

Please visit the university student health insurance webpage for more information and frequently asked questions, as well as the for specific information about waivers and enrollment. If you have additional student health insurance questions after visiting the site, contact the Office of the Dean of Students at 336-278-7200 or healthinsurance@elon.edu.

TimelyCare is a virtual service app that allows students immediate access to medical and mental health resources from anywhere in the United States, seven days per week, 365 days a year. TimelyCare licensed counselors and therapists are available 24/7 to offer mental health support via phone or secure video visits.

Students can download the TimelyCare app on their mobile device, or access the web application on a laptop by signing in on the . Students who have previously used TimelyCare can continue sessions with their current care provider. Please be advised that if a student continues their sessions in a state outside of North Carolina, they should update their current location before starting a visit. Due to licensing restrictions, students will be assigned a different provider than the one they would see while on campus.

For questions or technical assistance, visit the  website, or call 1-833-4-TIMELY.